Council of Supply Chain Management Professionals (CSCMP) 2025 – 400 Free Practice Questions to Pass the Exam

A process map is a visual representation of the steps involved in a particular process, aiming to depict how a process operates from start to finish. The key elements typically included in a process map are tasks, activities, and decisions.

Tasks refer to the specific actions that need to be completed within the process. These are tangible work elements that contribute directly to the output of the process. Activities cover the broader categories of work being performed, including sequences of tasks that drive the overall process forward. Decisions indicate points in the process where a choice must be made, often resulting in different branches or pathways depending on the outcome of the decision. This inclusion of tasks, activities, and decisions allows for a clear understanding of how work flows through a process, helping to identify bottlenecks, redundancies, or inefficiencies.

In contrast, outcomes and feedback involve the results and reactions to a process rather than detailing the process itself. Financial metrics assess performance from a financial perspective but do not map the actual process steps. Management strategies and market analysis focus on broader organizational strategies instead of the detailed workflow depicted by a process map. Lastly, while risk assessments and mitigation plans are crucial components of project management, they are not direct features of a process map but rather accompany it as considerations